Digital marketing
Get access to your Google Business Profile, or add someone to it
Each person should use their own Google account to manage your profile. Don't share one login.
Add an owner or manager
You need to be an owner to do this.
- Go to your Business Profile.
- Select More > Business Profile settings > People and access.
- Select Add, enter their email address and choose Owner or Manager.
- Select Invite. They accept from the email Google sends.
Managers can edit info, photos, posts and reviews, but can't add or remove people. Give us manager access unless we need to manage users for you.
Nobody can get in?
If the person who set it up has left, or used a personal Gmail you can't reach, you can request access from Google. Search the business on Google Maps and follow the request-access steps. Google emails the current owner, and if they don't reply within a few days you may be able to claim it. Tell us and we'll help.
Good to know
- New owners and managers must wait 7 days before they can transfer primary ownership or remove other people.
- Always keep at least two owners, so you don't get locked out when someone leaves.
Source: Google Business Profile Help: owners and managers.
Is this part of my care plan?
This is included for our SEO and digital marketing clients. For other clients, get in touch and we'll let you know what's involved.