Network

Laptop can't connect to your iPhone hotspot

If your work laptop can't see or connect to your iPhone's Personal Hotspot:

1. On the iPhone, open Settings > Personal Hotspot and make sure Allow Others to Join is on. Keep this screen open while the laptop connects.
2. On the same screen, turn on Maximise Compatibility. This switches the hotspot to a mode older laptops handle better. It may be a little slower.
3. On the laptop, turn Wi-Fi off and on, then choose the iPhone's name from the Wi-Fi list and enter the hotspot password shown on the iPhone.
4. Still no luck? Restart both the iPhone and the laptop and try again.

If it still won't connect, try a USB cable between the iPhone and laptop, or raise a ticket.

On Android phones the setting is usually under Settings > Connections (or Network & internet) > Hotspot & tethering.