Computer & device

No sound from your computer's speakers or headphones

1. Check the volume: select the speaker icon by the clock (Windows) or in the menu bar (Mac). Make sure it's not muted.
2. Pick the right output. Windows: select the speaker icon > the arrow (>) next to the volume, and choose your speakers or headphones. Mac: Apple menu > System Settings > Sound > Output.
3. Check the device: speakers are turned on and plugged in, and headphones are charged and connected (Bluetooth headphones may be connected to your phone instead).
4. Unplug and re-plug USB or headphone cables, or turn Bluetooth off and on.
5. Restart your computer.

Only no sound in Teams or Zoom? See Microphone, speakers or camera not working in Teams or Zoom.

Still silent? Raise a ticket or chat with us.