Microsoft 365
OneDrive basics: save, sync and share your files
OneDrive is your personal work file storage in Microsoft 365. Files saved there are backed up, available on all your devices, and easy to share.
Get it running on your computer
- Windows: OneDrive is built in. Look for the cloud icon near the clock. If you're not signed in, select it and sign in with your work account.
- Mac: install OneDrive from the Mac App Store and sign in with your work account.
Once it's signed in, you'll see a OneDrive - (your company) folder in File Explorer or Finder. Save your work there.
What the icons mean
- Blue cloud: the file is online only and downloads when you open it.
- Green tick: the file is downloaded on this computer.
- Red cross: the file didn't sync. Select the OneDrive icon to see why.
Share a file
- Right-click the file and choose Share (or select Share in Word or Excel).
- Enter the person's name or email, choose whether they can edit or only view, and select Send.
Sharing a link is better than attaching a file. Everyone works on the same copy, and it doesn't fill up mailboxes.
Find files on the web or your phone
Go to m365.cloud.microsoft and open OneDrive, or install the OneDrive app on your phone.
Problems?
- Accidentally deleted or overwrote a file? See Recover a lost, deleted or overwritten file.
- Red crosses or "sync paused" that won't clear? Raise a ticket with a screenshot.