Security

An app is asking for permission to access your account

Sometimes when you sign in to a website or app with your Microsoft account, you'll see a "Permissions requested" or "Need admin approval" screen.

Why it matters

Approving an app can let it read your email, files or calendar. Scammers use fake apps to get into mailboxes without needing your password, so be careful with these.

What to do

• Expected, and from an app you know (for example your accounting, booking or calendar software that you've just signed up to)? It's usually fine, but check the permissions listed make sense.
• Not expecting it, or the app name is unfamiliar? Select Cancel.
• "Need admin approval"? Your organisation requires a technician to approve apps. Raise a ticket with the app's name and what you use it for, and we'll check it's safe before approving it.

If you think you've already approved something suspicious, see Think your account has been hacked?