Email

Add your work email to Outlook on a Windows computer

There are two versions of Outlook for Windows. The new Outlook has a toggle at the top right and no File menu. Classic Outlook has a File tab at the top left.

New Outlook

1. Open Outlook.
2. On the View tab, select View settings (or from the File tab, select Account info).
3. Select Accounts > Your accounts.
4. Under Email accounts, select Add account, then enter your work email address and select Continue.
5. Sign in with your password and approve the multi-factor authentication (MFA) prompt.

Classic Outlook

1. Open Outlook and select File > Add Account.
2. Enter your work email address and select Connect.
3. Enter your password if asked, approve the MFA prompt, then select OK > Finish.
4. Restart Outlook when it's done.

If it's the first time you've opened Outlook on this computer, it'll go straight to the "add account" screen. Just enter your email address.

Don't have Outlook?

See Install the Microsoft 365 apps (Word, Excel, Outlook), or use Outlook on the web in the meantime.

Still stuck?

If Outlook keeps asking for your password, see Outlook or Teams keeps asking for my password. For anything else, raise a ticket and we can connect and set it up for you.