Password reset
Change your Microsoft 365 password
If you know your current password and want to change it:
- Go to myaccount.microsoft.com and sign in with your work account.
- Select Change password (on the Password tile).
- Enter your current password, then your new password twice, and select Submit.
After you change it
- Your phone, Outlook and Teams will ask for the new password the next time they connect. Enter it on each device.
- If a phone's Mail app keeps failing, remove the account from the phone and add it again (see iPhone or Android).
Choosing a good password
- Use a long passphrase (three or four random words) rather than a short complex word.
- Don't reuse your work password on any other website.
- Never share your password by email or over the phone. Design Box staff will never ask you for it.