New user

New account? Signing in to Microsoft 365 for the first time

If you've just been given a new work account, here's how to get started.

1. Go to m365.cloud.microsoft (office.com takes you to the same place).
2. Sign in with your full work email address and the temporary password you were given.
3. Choose a new password when asked. See Change your Microsoft 365 password for tips.
4. When asked for More information required, set up multi-factor authentication. See Set up Microsoft Authenticator.
5. You're in. From here you can open Outlook, OneDrive, Teams, Word and Excel.

Next steps

• Add your email to your phone: iPhone, Android or the Outlook app.
• Install the desktop apps: Install the Microsoft 365 apps.
• Sign in to OneDrive so your files are backed up: OneDrive basics.

Temporary password not working?

Temporary passwords can expire. Raise a ticket, or ask your manager to, and we'll issue a new one. We never send passwords to the same email account they unlock.